As a company we've made a huge push toward improving the polish and quality of Firefall. In an effort to deliver a more stable experience, finding and fixing bugs has become our top priority. Although we have dedicated a ton of time and energy towards mending problems in the game, some unfortunately slip through the cracks.
We've recently discovered a bug in the game launcher that will prevent Firefall from downloading any further patches. If not addressed, users will be unable to play the game when a new patch is released. Any players who have updated to the latest patch are affected.
The good news is we've created a simple fix. In order to repair the launcher, you will need to manually download and run the following file. After that, everything will be running as normal.
We sincerely apologize for this obvious mistake and potentially hindering a gameplay session. Your time is very important to us and we will continue to prioritize bug bashing to ensure that something like this does not happen again in the future. If you have any questions or problems, please contact support.