Hello, Firefall fans, it’s time for another Status Update! The topics that will be covered in this update will be hot issues such as missing modules, epic prototype core compensation, Kanaloa weapon compensation, research refunds, and the problem with queueing into hardcore instances as well as Defense of Dredge.
As mentioned last week, the pre-maintenance database was brought online in an internal environment. That information was used to create a script to read the modules slotted in equipment and then grant those modules to players in the production environment. The script was expected to take days and the team wanted to wait until it was fully complete to investigate potential discrepancies with the results. Yesterday it was confirmed that many players did not receive all of the modules they are owed.
Today work has begun to bring up the pre-maintenance database in the production environment and the Web Dev team is working on a new script that should improve the accuracy of the modules delivered to ensure players receive 100% of the modules they are missing. Once the script is programmed and tested, it will be deployed to production. Much like the previous script the new one will run over quite some time, though this time it will have the added benefit of processing players as they log in to the game. This script is designed to go through all of the players’ previously slotted equipment meaning players will get all of the modules they are missing and retain the modules granted from the last script as well.
Work is still underway on the new script and we will be sure to let the community know when we are ready for to deploy.
Epic Prototype Cores
The current plan is to get the epic crates as mentioned in the previous update to players with the new script for the modules.
To recap the situation with the epic prototype cores, players will receive one crate of equipment per Scorcher, Demolition, Draconis, or Bane Chitin core they owned prior to maintenance. Each crate contains one of each of the following in epic quality: Grenade, Medical System, Operating System, Head, Torso, Reactor, Arms, and Legs.
NOTE: The equipment will be the level of the battleframe that opens the crate. Be sure you are on a level 40 battleframe if you want level 40 equipment!
The migration plan for Kanaloa weapons was that the primaries would grant 3x Titan Tokens, though the secondary weapons were not intended to convert into Titan Tokens. There is a bug with the primary weapons and they are only granting 1x Titan Token when salvaged. The current plan is to award players 2x Titan Tokens per owned Kanaloa primary weapon whether it has already been salvaged or not and continue to allow the leftover primary weapons to salvage for 1x Titan Token. Players will also be granted 2x Titan Tokens per Kanaloa secondary weapon owned. This should be set to run with the new module script.
NOTE: There is a current cap of Titan Tokens that can be held at a given time set to 8. When players are granted their 2x Titan Tokens, this may put them over the Titan Token cap. We highly advise players to avoid salvaging any leftover Kanaloa primary weapons until they are below the cap!
We are still moving forward as planned with granting a full time, Crystite, and Research Point refund spent on research prior to Update 1.6. This may not run at the same time as the new module script like the cores and Kanaloa weapons. We did want to confirm that it is absolutely on our radar and on our list of action items.
“Waiting for Server...”
With last week’s 1.6.1940 patch, a potential fix for the way our instanced servers are handled. This fix did address one of the major bugs with these servers. There is another issue that is causing the issue where our services are not placing players into the proper instances. This is currently under investigation by our Web Dev, Tech Ops, and Gameplay Programmer teams. We know this is a major pain point for players right now and are doing all we can to get to the bottom of this problem.
We at Red 5 are extremely sorry for the amount of impact these problems have had on our veteran players. It was never our intention to put our players in an unfair state when Update 1.6 was released. We were aware coming into this update that due to the nature of changes we wouldn’t be able to get everyone exact, but our intent was to ensure that players were comfortable with their power status in the update. We’re working the best we can to make things right and appreciate the amount of patience everyone has been showing, even while frustrated.